Payment / Subscription Terms

Clear guidelines on setup fees, recurring management, billing cycles and cancellations.

Overview

This page explains how payment and subscription terms work for Tritan AI services. By purchasing a Tritan AI solution, you agree to the terms set out below.

Tritan AI is operated by Tritan AI (PTY) LTD.

Pricing Structure

Each Tritan AI solution is made up of two charges: a once-off setup fee and a recurring monthly management fee. The once-off setup fee covers configuration, integration and activation. The monthly management fee covers ongoing system management, monitoring and optimisation.

Current standard pricing:

• Google Review Engine — Setup from R5 000 + from R2 997/month.

• Reputation Pro — Setup from R6 500 + from R4 497/month.

• AI Revenue Suite — Implementation from R7 500 + from R8 497/month.

Prices are quoted in South African Rand (ZAR). Where a converted currency is displayed for convenience, final proposals and invoices may be issued in ZAR and exchange rates are indicative and may vary.

Setup Fees

Once-off setup fees are payable before or at the point of activation. Setup fees cover the initial configuration work and are non-refundable once work has commenced, except as set out in our Refund Policy.

Monthly Management & Billing

Monthly management fees are billed in advance on a recurring monthly basis. Billing continues for as long as the service remains active.

Tritan AI works on simple monthly management with transparent pricing for the standard monthly management service. You may stop the monthly management service by giving written notice as described below.

Cancellation

You may cancel the monthly management service at any time by emailing support@tritanai.com. Cancellation takes effect at the end of the current paid billing period. Once-off setup fees that have already been paid are not refunded when the monthly service is cancelled.

Any outstanding or already-billed monthly fees for the current period remain payable.

Payment Methods

Accepted payment methods will be confirmed in your proposal or invoice. Where online payment links are provided, they will be issued by Tritan AI directly — do not make payments to any unverified third party.